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Outsourcing
A critical part of the CIO's toolkit and a major slice of IT spend is offshore delivery. Executed well, services from a variety of offshore vendors and in-house teams can be blended seamlessly into an agile and low cost capability, complemented by clear accountability and right-first-time delivery.
However, inconsistency in delivery and the lack of accountability is more often the norm together with additional costs incurred through the requirement for constant management by CIOs, who have a right to expect to make savings with regard to their time.
Multi-sourcing from a range of vendors offers distinct benefits as services can be optimised, but it does add a certain level of complexity and risk. Helping businesses collaborate successfully offshore is as much about leveraging cross-cultural relationships as it is about tight commercial and programmatic controls, experience Shepperton has gained over many years on contracts that include many thousands of staff.
Services
Vendor management and contract development - Working with your Procurement team, we secure the inside picture on vendor strategies, relationships and capabilities. Our job is to build contracts that focus on measurable business outcomes and that demand continuous service improvement.
Delivery and programme management - We supply out-of-the-box, proven programmatic methods and controls that are ready for your in house teams to take on board. We target known weaknesses in certain vendors and in the offshore model to ensure continuous delivery that is to time, cost and quality at scale.
Multisource service and vendor management - Shepperton champions accountability and seamlessly integrates services. We understand relationships and the cultural dynamics that can undermine successful vendor collaboration. It is by building tight end-to-end KPI agreements that we simplify accountability and underpin service delivery.
Agile delivery, collaboration and team integration - It is by using tools, technology and agile methods that we can quickly integrate physically and culturally separated teams. We build efficiency and motivation and employ proven tools and continuous testing techniques to avoid failed delivery and the need for reworking.
For more information about Outsourcing or to request a call back,
click here.
To request a service,
click here.
▪ Outsourcing Team
+44 (0)20 7754 0358
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